Eye Doctors In Pekin, IL - Bard Optical
Optometry and Eye Care • Pekin, IL
Ratings by platform
- Yelp (Corporate): 2.9/5 average across 190 reviews (corporate-wide) (190 (corporate-wide))
What patients say
Patients praise
- Helpful and professional doctors/staff
- Positive experiences with eye exams
- Satisfactory quality of eyeglasses and prescriptions
- Accessible and convenient location
Common complaints
- Billing and administrative issues (delayed billing)
- Concerns regarding product quality (incorrect prescription accuracy/bifocal height)
- Customer service responsiveness and professionalism challenges
In patients' words
"I had an exam and purchased new glasses last week. A very easy and affordable experience. Both the Doctor and staff were great. I would recommend."
— Yelp (Pekin Location)"Disappointed with billing and customer service... I purchased 5 pairs of prescription glasses. Waited for over 2 weeks to find out that the glasses were even in to pick them up. Had to take them back as the bi-focal height was incorrect."
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