OSF Illinois Neurological Institute in Peoria - OSF HealthCare
Neurology • Pekin, IL
Ratings by platform
- Birdeye (OSF Illinois Neurological Institute): 3.1 out of 5 stars (108 reviews)
What patients say
Patients praise
- Some patients report positive interactions with specific doctors and nurses
- Professionalism noted by some staff members in certain departments
- Efficiency of appointment processes reported by a subset of patients
Common complaints
- Difficulties with scheduling appointments and long wait times
- Lack of follow-up or communication regarding referrals and appointments
- Perceived dismissive behavior from medical providers
- Professionalism concerns among administrative and clinical staff
- Concerns regarding medical care quality and patient safety protocols
In patients' words
"The way they treated my friend Mark is insane. This place is horrible. He is fully disabled and bedridden and they decide to make him wait forever for an appointment and once he gets it they cancel on him."
— Patient review for OSF Illinois Neurological Institute"Very unprofessional. I was told to complete a 30 minute questioner on an iPad before speaking to a doctor, and then it was clear that the doctor didn't even read my responses... The whole visit was a waste of time."
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