Department of Neurology Clinical Services
Neurology • Pekin, IL
Ratings by platform
- Birdeye (OSF Illinois Neurological Institute): 3.1 / 5 (108 reviews)
- Healthgrades (Dr. Christopher Zallek): 3.2 / 5 (4 reviews)
- Vitals (Dr. Jianming Dong): 2.7 / 5
What patients say
Patients praise
- Expertise in complex surgical procedures and seizure management
- Professional and helpful support staff (in specific cases)
- Positive outcomes reported by some long-term patients
Common complaints
- Dismissive bedside manner and lack of empathy
- Patients feeling unheard or having concerns disregarded
- Long wait times and administrative issues
- Issues with medication management and communication of diagnosis
- Sudden office closures without patient notification (specific to one provider)
In patients' words
"Truthfully one of the worst experiences I've had. Completely disregarded the moment we walked through the door. The greeters/check in clerks didn't even notice I was there."
— Birdeye Review of OSF Illinois Neurological Institute"His offices closed unexpectedly, Feb. 2023! I found out he closed by a prescription getting denied. I never got a notice of his closure..."
— WebMD Review of Dr. Gene Cheng"Within 1 year Dr Ergene was able to find the right medication cocktail to allow me to finally say I am seizure free!"
— Vitals Review of Dr. Erhan ErgeneMore clinics in Pekin
OSF Illinois Neurological Institute in Peoria - OSF HealthCare
Patients praise: Some patients report positive interactions with specific doctors and nurses · Professionalism noted by some staff members in certain departments.
Therapy & Psychiatry in Pekin, IL - 2205 State St
Patients praise: Professionalism of staff · Excellent scheduling and appointment availability.
Optometrist, Eye Doctor in Pekin IL | Dr. Brendon J. Johnson O.D.
Patients praise: Professional and knowledgeable staff · Friendly and welcoming atmosphere.
Springfield Clinic Peoria Women's Health
Patients praise: Knowledgeable and professional providers · Compassionate and friendly staff in certain departments.
Emergency Veterinary Care in Central Illinois
Patients praise: Compassionate staff during difficult end-of-life decisions · Thorough examinations and helpful explanations from veterinarians.
Podiatry in Pekin, Illinois - Springfield Clinic
Patients praise: professional and kind staff and physicians · friendly environment.
Comparing your options?
Browse other Neurology clinics, or filter by state and specialty to compare patient ratings.