Heartland Health Services
Mental Health and Psychiatry • Pekin, IL
Ratings by platform
- FindATopDoc and US News (for Dr. Pratapkumar Attaluri): 2/5 (16 reviews)
- Birdeye (for LifeStance Health): 4.7/5 (138 reviews)
What patients say
Patients praise
- Many patients appreciate the professional and supportive nature of individual therapists and providers
- Positive feedback regarding appointment availability and punctuality at certain locations
- Compassionate, patient-centered care reported for specific nurse practitioners and psychiatrists
Common complaints
- Reports of administrative issues and lack of communication at large practices like LifeStance
- Mixed bedside manner and communication experiences reported for individual providers like Dr. Attaluri
- Some patients report difficulty navigating appointments and feeling like a number rather than an individual
In patients' words
"My therapist is absolutely wonderful... however LifeStance as a company is worthless. If i didnt love my therapist, I wouldn't chose Lifestance at all."
— Birdeye user review of LifeStance Health"Excellent experience all around. Scheduling, appointment availability and punctuality (no excessive waits) all 5 stars!"
— LifeStance Health patient review snippetMore clinics in Pekin
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