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Healthcare | Pekin, IL

Emergency Services • Pekin, IL

★★☆☆☆2.1/564 reviews across 3 platforms

Ratings by platform

  • MedicalRecords.com: 2.1/5 (64 reviews)
  • Healthgrades: 50% recommend
  • Healthgrades

What patients say

Patients praise

  • Occasional positive feedback regarding specific medical providers or physician assistants
  • Some reports of quick service in specific departments like X-ray

Common complaints

  • Perceived lack of staff helpfulness and poor communication
  • Complaints regarding diagnostic errors and quality of medical care
  • Difficulty with administrative tasks, scheduling, and billing transparency
  • Long wait times and perceived lack of urgency from staff
  • Dissatisfaction with responsiveness in emergency and urgent care settings

In patients' words

"They took an X-ray and told me I had tendinitis and it would go away... Much to my surprise I didn’t have tendinitis at all, I had a foot that was fractured in multiple places."

— MedicalRecords.com Review

"Staff in the ER and X Ray dept where very quick and nice but the ER doctors are useless need to be replaced."

— Uscompanies.net Review

"The majority of staff does not listen and do more harm than good. Hospital bills are over inflated and refuse to fix their errors."

— Yelp Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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