Healthcare | Pekin, IL
Emergency Services • Pekin, IL
Ratings by platform
- MedicalRecords.com: 2.1/5 stars (64 reviews)
- Healthgrades: 50% recommend (15% lower than national average)
- Healthgrades: 61% rated 9 or 10 (5% lower than national average)
What patients say
Patients praise
- Occasional positive feedback regarding specific medical providers or physician assistants
- Some reports of quick service in specific departments like X-ray
Common complaints
- Perceived lack of staff helpfulness and poor communication
- Complaints regarding diagnostic errors and quality of medical care
- Difficulty with administrative tasks, scheduling, and billing transparency
- Long wait times and perceived lack of urgency from staff
- Dissatisfaction with responsiveness in emergency and urgent care settings
In patients' words
"They took an X-ray and told me I had tendinitis and it would go away... Much to my surprise I didn’t have tendinitis at all, I had a foot that was fractured in multiple places."
— MedicalRecords.com Review"Staff in the ER and X Ray dept where very quick and nice but the ER doctors are useless need to be replaced."
— Uscompanies.net Review"The majority of staff does not listen and do more harm than good. Hospital bills are over inflated and refuse to fix their errors."
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