Internal Medicine Physicians of the North Shore
Internal Medicine • Peabody, MA
What patients say
Patients praise
- Physicians described as attentive, thorough, and good listeners
- Appreciation for physicians who take time to explain medical concerns and involve patients in decision-making
- Highly valued long-term patient-physician relationships
- Positive experiences with specific, named administrative or nursing staff
Common complaints
- Difficulty with administrative processes such as referral management and appointment scheduling
- Reports of dismissive, rude, or unprofessional behavior from some staff and providers
- Long wait times on the phone and delays in call-backs or test results
- Concerns regarding perceived lack of urgency or thoroughness in patient care
In patients' words
"Instead of being taken seriously, I was completely brushed off. ... Her attitude was rude, belittling, and she made me feel like I was being a burden for even asking questions."
— Patient review of Atrius Health Peabody"The literal worst doctors office I’ve had to deal with. If you are looking for a new provider I suggest you continue to look. This place is very unprofessional, they don’t answer their phones."
— Patient review of Peabody Family Health CenterMore clinics in Peabody
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