Primary Care in Peabody, MA | Internal Medicine Physicians
Internal Medicine • Peabody, MA
Ratings by platform
- Mass General Brigham (Dr. Koomson): 4.8 out of 5 (40 reviews (116 ratings))
- Mass General Brigham (Dr. Reese): 4.9 out of 5 (49 reviews (144 ratings))
- WebMD (Dr. Kevin Yeh): 4.5 out of 5 (10 reviews (18 ratings))
- Healthgrades (Dr. Joseph Shalhoub): 5.0 out of 5 (8 reviews (18 ratings))
What patients say
Patients praise
- Physicians described as attentive, thorough, and good listeners
- Appreciation for physicians who take time to explain medical concerns and involve patients in decision-making
- Highly valued long-term patient-physician relationships
- Positive experiences with specific, named administrative or nursing staff
Common complaints
- Difficulty with administrative processes such as referral management and appointment scheduling
- Reports of dismissive, rude, or unprofessional behavior from some staff and providers
- Long wait times on the phone and delays in call-backs or test results
- Concerns regarding perceived lack of urgency or thoroughness in patient care
In patients' words
"Dr. Reese is the best. Listens and takes his time during appointments. I've never feel rushed."
— Mass General Brigham Patient Review"Dr. Koomson is passionate and caring primary care professional that listens carefully and takes genuine interest in his patient's overall wellbeing."
— Mass General Brigham Patient Review"Instead of being taken seriously, I was completely brushed off. ... Her attitude was rude, belittling, and she made me feel like I was being a burden for even asking questions."
— Patient review of Atrius Health Peabody"The literal worst doctors office I’ve had to deal with. If you are looking for a new provider I suggest you continue to look. This place is very unprofessional, they don’t answer their phones."
— Patient review of Peabody Family Health CenterMore clinics in Peabody
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