General Internal Medicine, Lahey Clinic, Peabody
Internal Medicine • Peabody, MA
Ratings by platform
- medicals-health.com: 3.8/5 (19 reviews)
- Vivian Health (professional/staff feedback): 4.6/5 (5 reviews)
- Birdeye: 4.1/5 (12 reviews)
What patients say
Patients praise
- Professional and efficient care for specific procedures (e.g., surgery, endoscopy)
- Highly regarded individual physicians and surgeons
- Positive experiences in specific departments like the ER
- Thorough and considerate patient interactions reported by some patients
Common complaints
- Administrative and billing issues (e.g., insurance information errors)
- Poor customer service experiences (receptionists/nurses perceived as rude or dismissive)
- Long wait times and feeling rushed during appointments
- Inconsistent communication from staff regarding test results and appointments
In patients' words
"I had The best doctor ever at Lahey medical center in Peabody and like a fool and a idiot, I left him and that was the biggest mistake of my life."
— localitybiz.com review"I used to put them at a 5 star rating, but after they cant keep our insurance info in the computer for the 25th time... I have had to miss more work than necessary... Definitely come here if you want your personal info messed up and lost!"
— medicals-health.com review"A remarkably professional and efficient from start to finish. I highly recommend this hospital and recently made my 2nd trip to the ER and I would like say I will never go anywhere else. The staff is excellent and there was no wait."
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