Internal Medicine in Peabody, MA - Primary Care | Specialists
Internal Medicine • Peabody, MA
Ratings by platform
- Mass General Brigham (Dr. Jude Herbert Koomson): 4.8 out of 5 (116 ratings)
- Healthgrades/WebMD (Dr. Jeanne Enneguess): 4.5 out of 5 (11-12 ratings)
- Healthgrades (Dr. William Boyd): 5.0 out of 5 (8 ratings)
- Google/Birdeye (Dr. William Rubenstein): 4.9 out of 5 (245 ratings)
- Yelp (Atrius Health Peabody): 2.4 out of 5 (19 reviews)
What patients say
Patients praise
- Thorough, clear explanations of health conditions
- Attentive, compassionate bedside manner
- Efficient and professional office staff experiences
- Successful treatment outcomes
Common complaints
- Inattentive or rushed patient care
- Poor front office staff communication and responsiveness
- Difficulty scheduling appointments or reaching staff by phone
- Perceived lack of empathy or demeaning bedside manner
In patients' words
"Dr. Saiyed doesn't listen or show compassion with her patients. ... Rushes patients through, interrupts, instead of listening to issues and coming to possible solutions."
— Healthgrades (Dr. Shamila Saiyed)"Dr. Koomson takes very good care of me. No rushing, he listens to me and will talk to me. I like everything about him and his staff."
— Mass General Brigham (Dr. Jude Herbert Koomson)"The front office staff are incompetent at best and lazy, unsupportive at worst. Their only value add is scheduling."
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