Payson Family Clinic
Mental Health • Payson, UT
Ratings by platform
- Trustindex.io (Payson Walk-In Clinic): 5.0/5.0 (154 total reviews (for Payson Walk-In Clinic))
- LocalityBiz (Wasatch Behavioral Health): Generally low ratings (mixed/negative) (Several individual reviews (for Wasatch Behavioral Health/Payson Family Clinic))
What patients say
Patients praise
- Helpful and kind therapists and psychiatrists (at Wasatch Behavioral Health)
- Fast, efficient, and professional walk-in care (at Payson Walk-In Clinic)
- Good availability, including same-day appointments and after-hours access (at Payson Walk-In Clinic)
- Affordable and transparent service options (at Payson Walk-In Clinic)
Common complaints
- Administrative issues, including appointment cancellations and lack of understanding regarding insurance or work-life balance concerns
- Understaffing issues leading to long wait times between appointments
- High costs for specific services, such as child therapy, when insurance coverage changes
In patients' words
"The therapists and psychiatrists here are very helpful and kind... but they are severely understaffed... If they have to reschedule you, you end up going months without being seen and that is unacceptable."
— Emily Rowley, LocalityBiz review of Wasatch Behavioral Health/Payson Family Clinic"It was amazing to find Steve working when other doctors were on holiday vacation, and the Emergency Room felt like overkill for a bad cough. I was able to get a same-day appointment... A positive, friendly, and professional experience."
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