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Payson Dental and Orthodontics

Dental • Payson, UT

★★★★★4.9/580 reviews across 2 platforms

Ratings by platform

  • Official Website Testimonials: 4.96/5 (75 reviews)
  • MapQuest/Yelp aggregation: 4.0/5 (5 reviews)

What patients say

Patients praise

  • Friendly and warm staff interactions
  • Effective pain alleviation and dental treatments
  • Welcoming, clean, and professional office environment
  • High level of expertise and skill from the dentist

Common complaints

  • Professionalism and bedside manner of the dentist, specifically regarding communication and demeanor
  • Issues with administrative and front desk staff responsiveness or professionalism
  • Concerns regarding office policies and boundary-setting

In patients' words

"I am not at all impressed with Dr. Kraft. He does not seem to be a nice, caring, or good guy. I found him to be very dishonest, entitled, and rude."

— Yelp/MapQuest Review

"Any medical professional that cannot respect boundaries or recognize or take account of how they are appearing to certain patients, are not the kind of professionals that should be treating children."

— LocalityBiz Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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