Mountain View Hospital - Payson
Internal Medicine • Payson, UT
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (262 patient surveys)
What patients say
Patients praise
- Exceptional emergency care and cardiology services
- Compassionate and kind staff, including nurses and doctors
- Strong performance in hospital cleanliness
- High patient recommendation rates
Common complaints
- Dissatisfaction with billing department, including lack of clarity and transparency in charges
- Issues with specialized services (e.g., lactation support)
In patients' words
"They were so kind, they made me feel like a human and not a number. Everyone was incredibly sweet and provided healing."
— Patient story regarding emergency/ICU experience"The billing department has been a massive joke. It’s the gift that keeps on giving. I’ve clarified multiple times that I would get no more bills. Each time I’m told no more and then another shows up."
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