Houston Neurological Institute Pasadena, TX Office
Neurology • Pasadena, TX
Ratings by platform
- Houston Neurological Institute Official Website: 4.88 out of 5 stars (aggregate across all locations) (1721 reviews (aggregate across all locations))
- USLocator.store: 4.8 out of 5 (Not explicitly stated (aggregated))
What patients say
Patients praise
- compassionate and thorough care from specific providers, particularly Dr. Palvadi
- expert neurological services and specialized treatments like Botox and sleep studies
- personalized patient attention and feeling understood by medical staff
- long-standing relationship with the institute reported by some patients
Common complaints
- long wait times
- poor administrative communication and scheduling errors
- rude or dismissive staff and office management
- difficulties getting lab results or return calls
- concerns regarding insurance verification and billing transparency
- some patients felt their clinical concerns were not fully addressed by certain providers
In patients' words
"Then I went to the institute. Met Dr Palvadi and she was incredible! ... She always takes the time to listen which is rare today. My quality of life is exceedingly better and owe it to Dr Palvadi and the institute."
— USLocator.store"A day before my appt, front desk called to confirm & mid-conversation, she tells me they are not in network with my Insurance plan!!! ... that was very, very unprofessional!!!"
— LocalityBiz.com"Dr. Eberle is the laziest doctor that I have ever had the great misfortune of meeting. Her main objective is to get consultations over as soon as possible. She constantly interrupts patients and never listens to what they have to say."
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