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Health Express Urgent Care

Primary Care • Parma, OH

★★★★★4.6/51,345 reviews across 1 platform

Ratings by platform

  • Birdeye (Health Express Urgent Care): 4.6/5 (1,345 reviews)

What patients say

Patients praise

  • Professional and friendly staff
  • Short wait times/Efficient service
  • Clean and modern facilities
  • Convenient online booking options
  • Knowledgeable medical providers

Common complaints

  • Occasional long wait times despite appointments
  • Front desk staff confusion reported by some patients
  • Occasional reports of staff appearing disengaged

In patients' words

"Absolutely amazing! The staff is extremely polite and friendly. The place is new and clean. Dr. Haun is incredible. She’s very knowledgeable and attentive."

— University Hospitals Urgent Care website patient testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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