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MetroHealth

Obstetrics & Gynecology • Parma, OH

What patients say

Patients praise

  • Highly regarded providers known for being thorough, caring, and professional
  • Effective communication and clear explanations from doctors and nurse practitioners
  • Many patients feel listened to, comfortable, and respected during examinations
  • Strong recommendations from established patients to friends and family

Common complaints

  • Administrative and billing issues, including double billing and insurance confusion
  • Reports of long wait times and unorganized check-in processes
  • Instances of perceived unprofessional, rude, or dismissive staff or provider behavior
  • Occasional concerns regarding facility cleanliness at specific locations
  • Patient frustration with communication and follow-up on messages

In patients' words

"This location is unprofessional, unorganized, terrible communication, rude, and disgustingly ran. The lady in the front did not properly check us in."

— LocalityBiz Review for MetroHealth Parma Medical Center

"I have been wrongly double billed and there is no way for me to contact anyone to fix issue. I am being ripped off and exploited for this money."

— Better Business Bureau Complaint for The MetroHealth System

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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