Hematologic Cancer Program
Oncology • Palo Alto, CA
Ratings by platform
- Stanford Health Care Official Website: 5/5 (177 reviews)
- U.S. News & World Report: 5/5 (81 reviews)
- Healthgrades: 5/5 (4 reviews)
What patients say
Patients praise
- Highly knowledgeable, compassionate, and professional clinical staff and physicians
- Access to advanced, cutting-edge diagnostic and treatment options (e.g., CAR-T, clinical trials)
- Strong support and dedicated care teams for complex diagnoses
- Transformative and reassuring patient experiences for many individuals
Common complaints
- Difficulties with appointment scheduling and referral processes
- Perception of fragmented care coordination in complex cases
- Long wait times for check-in and appointments
- Reports of administrative and communication issues with non-clinical staff
- Isolated reports regarding lost personal items or perceived lack of responsiveness to complaints
In patients' words
"The individual doctors and clinical staff we interacted with were knowledgeable, professional, and compassionate, and we are grateful for their efforts. However... we felt the overall system could have done more to proactively prioritize and coordinate his care."
— LocalityBiz Patient Review"The care I received at Stanford was exceptional... all of my personal interactions made me feel like people cared."
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