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Palo Alto, CA Oncologists | Sutter Health Doctors logo

Palo Alto, CA Oncologists | Sutter Health Doctors

OncologyPalo Alto, CA

★★★★★4.9/51,754 reviews across 5 platforms

Ratings by platform

  • Sutter Health Official Site (Dr. Natalia Colocci): 4.9/5 (604 reviews)
  • Sutter Health Official Site (Dr. Alison G Chang): 5/5 (632 reviews)
  • Sutter Health Official Site (Dr. Robert E. Lundahl): 5/5 (164 reviews)
  • Sutter Health Official Site (Dr. Eric K Lau): 4.9/5 (341 reviews)
  • WebMD Care (Dr. Paula Kushlan): 4/5 (13 ratings)

What patients say

Patients praise

  • Many individual oncologists receive high star ratings from patients
  • Patients report professional, knowledgeable, and caring interactions with specific doctors
  • Comprehensive cancer care services available at the Palo Alto Center

Common complaints

  • Administrative issues including difficulties with referrals and appointment scheduling
  • Billing and insurance communication complaints
  • Some reports of poor customer service and communication lapses

In patients' words

"My husband and I have the highest regards for Dr. Colocci. She and her team respond to every detail of his treatment, answer promptly our questions and concerns."

Healthgrades (Dr. Natalia Colocci review)

"Taking her bad advice jeopardized my life and led to a leg amputation by delaying cancer treatment for an entire year."

WebMD Care (Dr. Paula Kushlan review)

"Misdiagnosis, not treating the symptoms presented, followed by an exorbitant bill!"

PissedConsumer (Palo Alto Medical Foundation review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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