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Contact Information | Oncology - Stanford Medicine

OncologyPalo Alto, CA

★★★★☆4.2/587 reviews across 4 platforms

Ratings by platform

  • Stanford Health Care official site: 4.8/5 (51 patient reviews for Dr. Jane Huang)
  • Healthgrades: 3.9/5 (7 ratings for Dr. Joel Neal)
  • Healthgrades: 2.7/5 (12 ratings for Dr. George Fisher Jr.)
  • Vitals: 3.6/5 (17 ratings for Dr. James D. Brooks)

What patients say

Patients praise

  • High praise for clinical competence and expertise of physicians
  • Many patients describe doctors as caring, professional, and thorough
  • Effective communication of complex diagnoses and treatment plans noted by several patients
  • Recognition as a leading center for specialized cancer care

Common complaints

  • Billing and financial disputes, including surprise charges and complex insurance issues
  • Difficulties with appointment scheduling and referral processes
  • Reports of poor communication or conflicting information from staff
  • Concerns about compassion or bedside manner from some providers

In patients' words

"She is totally competent n knowledgeable about her field of expertise!! Dr Jane Huang is caring, compassionate and professional."

Stanford Health Care Patient Reviews

"The staffs of neurology and oncology gave conflicting instructions regarding the dosing of Eloquis, her blood thinner. This was exceptionally dangerous and gross incompetence."

ComplaintsBoard

"So Dr. Neal is the leading expert on Peritoneal Mesothelioma. He was quite honest and straightforward... He certainly wasn’t a warm and fuzzy kind of guy but more to the point. I liked him for that though."

Tahoe Girl Blog

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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