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Primary Care Doctors Near Me in Palatine, IL - Ascension

Primary CarePalatine, IL

★★★★☆4.2/5210 reviews across 3 platforms

Ratings by platform

  • Birdeye (Google): 3.9 out of 5 stars (126 reviews)
  • Zocdoc (Dr. Shashi Saigal): 4.48 out of 5 stars (44 reviews)
  • WebMD Care (Dr. Lauren Katz Pham): 5 out of 5 stars (40 ratings)

What patients say

Patients praise

  • Individual doctors are often described as kind, smart, thorough, and non-judgmental
  • Positive reports of compassionate care and doctors who listen thoroughly to patient concerns
  • Some patients appreciate the efficiency and professional conduct of nurses and reception staff

Common complaints

  • Reports of rude or dismissive bedside manner by some medical staff
  • Some patients felt their health concerns were not believed or taken seriously
  • Frustration regarding administrative issues, such as receiving emails as a member when not enrolled

In patients' words

"Dr Katz-Pham has treated my mom over several years. She is wonderful. She listens and addresses all questions/concerns very thoroughly. She is so compassionate and genuinely cares."

WebMD Care Patient Review

"I had a very bad experience at this location today I had saw Kristen bean she was very rude to me and very dismissive towards my concerns... I pushed for the test anyone because I knew something wasn't right and sure enough I had an ..."

Birdeye Patient Review

"Reception was friendly, Nurse was kind and considerate, Doctor was helpful and non-judgmental. Was willing to work with me on pharmacy and didn't give me 'a lecture'."

Zocdoc Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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