Greater Family Health
Primary Care • Palatine, IL
Ratings by platform
- Wheree.com (47 reviews)
What patients say
Patients praise
- Compassionate and attentive care from providers
- Friendly and helpful staff in many instances
- Affordable and accessible healthcare services for the community
- Welcoming environment that is comfortable for families and children
Common complaints
- Difficulties with appointment management and scheduling protocols
- Frustration regarding staff inflexibility, particularly with late arrivals
- Reports of rude or unprofessional behavior from some staff members
- Perceptions of assembly-line care at some locations
In patients' words
"We are delighted to report that our overall patient satisfaction score has remained above 93%."
— Greater Family Health internal survey reportsMore clinics in Palatine
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