Greater Family Health - Quality Health Care at Affordable Prices
Primary Care • Palatine, IL
Ratings by platform
- Wheree.com (aggregated): 7.9/10 (aggregated score) (47 reviews on Facebook (50% recommend))
What patients say
Patients praise
- Compassionate and attentive care from providers
- Friendly and helpful staff in many instances
- Affordable and accessible healthcare services for the community
- Welcoming environment that is comfortable for families and children
Common complaints
- Difficulties with appointment management and scheduling protocols
- Frustration regarding staff inflexibility, particularly with late arrivals
- Reports of rude or unprofessional behavior from some staff members
- Perceptions of assembly-line care at some locations
In patients' words
"Cheap and inexpensive and it shows, unprofessional and, frankly, ignorant staff and secretaries. Pop you in and out like an assembly line."
— Yelp (Elgin location)"Doctor refused to honor my appointment despite the fact that I arrived on time. I was coming from a funeral yet still made it at the appointment time."
— Healthgrades (Palatine location)"We are delighted to report that our overall patient satisfaction score has remained above 93%."
— Greater Family Health internal survey reportsMore clinics in Palatine
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