Palatine, IL Mental Health Clinic
Behavioral Health • Palatine, IL
Ratings by platform
- Birdeye: 4.6 out of 5 stars (11 reviews)
- Rehab.com: 2.33 out of 5 stars (366 reviews)
What patients say
Patients praise
- Skilled and empathetic individual therapists
- Welcoming and therapeutic environments, particularly for children/adolescents
- Effective treatment for anxiety, depression, and ADHD in some cases
- Supportive and helpful administrative staff at some locations after initial challenges
- Appreciation for flexible or non-traditional therapy settings
Common complaints
- Inconsistent communication and difficulty reaching staff/administrative responsiveness
- High staff turnover rates
- Concerns regarding billing practices and financial transparency
- Reports of unprofessional conduct or lack of genuine care from some providers
- Challenges with insurance coordination and appointment scheduling
In patients' words
"My mom was sent here ... not one time did the Dr call me and tell me what was going on or about medicine changes or anything. For the 1st week I didn't know how to get ahold of my mom..."
— Review of AMITA Health Center for Mental Health on Rehab.com"High turn over rate in staff. We had one therapist, we liked her a lot, but then she left. They put my daughter on a waiting list and then didn’t call us back for four months."
— Review of Bridge Youth & Family Services on LocalityBiz"Our son enjoys going to therapy because it isn’t your typical sit on the couch and talk atmosphere... EYT is completely opposite that. There’s play areas for kids..."
— Review of EYT Counseling and Wellness Center on LocalityBiz"I found her depths of knowledge of the human body and mind so alarmingly wonderful!"
— Review of Healthy Living Counseling Center on BirdeyeMore clinics in Palatine
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