Behavioral and Mental Health Near Me in Palatine, IL - Ascension
Behavioral Health • Palatine, IL
Ratings by platform
- Rehab.com (Ascension Alexian Brothers Behavioral Health Hospital): 2.3/5 (361 reviews)
What patients say
Patients praise
- Some staff, particularly at the front desk, described as amazing or friendly
- Recognized for comprehensive specialized programs in eating disorders and other areas
- Some patients report positive interactions with specific doctors or nurses
- Hospital noted to offer free mental health assessments
Common complaints
- Poor customer service and difficulty communicating with staff
- Concerns regarding unprofessionalism and lack of empathy from some providers
- Issues with billing, insurance coordination, and appointment scheduling
- Complaints about patient communication, specifically regarding medical updates or care plan changes
- Reports of long wait times and unresponsive administrative staff
In patients' words
"I raised concerns about her behavior with management and requested to switch providers, only to be told, “Your treatment plan won’t change with another provider.” That response made it clear they prioritize policy over patient care."
— LocalityBiz review regarding Ascension Illinois Behavioral Health"I am her poa and not one time did the Dr call me and tell me what was going on or about medicine changes or anything."
— Rehab.com review regarding Ascension Alexian Brothers Behavioral Health HospitalMore clinics in Palatine
Palatine, IL Mental Health Clinic
Patients praise: Skilled and empathetic individual therapists · Welcoming and therapeutic environments, particularly for children/adolescents.
Behavioral Health – Palatine
Patients praise: Appreciation for empathetic, kind, and knowledgeable clinical staff · Effective, personalized care for children and adolescents.
New Patient Special | Chiropractor Palatine IL
Patients praise: Effective pain relief for conditions like back pain, neck pain, and headaches · Professional and welcoming staff.
Plum Grove Dental Center: Palatine, IL Cosmetic Dentists
Patients praise: Professional and experienced staff · Gentle and thorough dental care.
Palatine Vision Center: Premier Eye Care & Products
Patients praise: Friendly and welcoming staff · Thorough and professional doctors.
Physical Therapy in Palatine, IL
Patients praise: Professional and knowledgeable staff · Personalized, one-on-one attention.
Comparing your options?
Browse other Behavioral Health clinics, or filter by state and specialty to compare patient ratings.