Behavioral Health – Palatine
Behavioral Health • Palatine, IL
Ratings by platform
- Rehab.com (for AMITA Health Center for Mental Health): 2.33/5 (366 reviews)
- Bark.com (for Holistic Behavioral Health and Counseling): 5/5 (1 review)
What patients say
Patients praise
- Appreciation for empathetic, kind, and knowledgeable clinical staff
- Effective, personalized care for children and adolescents
- Availability of flexible scheduling options, including telehealth and night/weekend hours
Common complaints
- Concerns regarding administrative and billing practices (e.g., unexpected charges, difficulty with front office communication, and billing disputes)
- Communication gaps between providers/staff and family members/guardians
- Mixed experiences with staff professionalism and responsiveness
In patients' words
"When we started with ADI, the front office was horrible. We couldn’t get return phone calls... Then Jamie appeared & everything was amazingly efficient. Calls & emails were returned. We got answers. And, even better, Jamie is extremely caring and empathetic."
— LocalityBiz review for ADI Pediatric Behavioral Health"If I could give this place zero stars I would purely because of the owner... She values profit over people. She harasses folks and shakes them down for money when they are in crisis."
— LocalityBiz review for Guided Path Psychological Services LLCMore clinics in Palatine
Palatine, IL Mental Health Clinic
Patients praise: Skilled and empathetic individual therapists · Welcoming and therapeutic environments, particularly for children/adolescents.
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Patients praise: Some staff, particularly at the front desk, described as amazing or friendly · Recognized for comprehensive specialized programs in eating disorders and other areas.
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