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AdventHealth Ottawa

Surgical Care • Ottawa, KS

★★★★☆4.4/5921 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4.5/5 (256 reviews)
  • Nursa (clinician ratings): 4.4/5 (665 reviews)
  • U.S. News & World Report: 87% recommend

What patients say

Patients praise

  • Generally positive patient satisfaction scores, with some sources citing an average of 4.5/5 stars
  • High willingness to recommend the hospital among patients (reportedly around 87% in some metrics)
  • Praise for individual doctors, nurses, and staff members for being kind, attentive, and caring
  • Accessible primary care services

Common complaints

  • Occasional reports of poor experiences in the emergency department
  • Complaints regarding long wait times for treatment or doctor interactions
  • Concerns regarding infection rates mentioned in external quality summaries

In patients' words

"My visit went perfectly. No issues at check in, no long waiting period to see the doctor and the procedure was performed as described."

— Birdeye review

"This has always been my go to hospital. I've had ton of medical issues. But tonight I have to say was the worst experience of my life."

— MapQuest review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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