Arthritis and Rheumatology Clinics of Kansas - At ARCK We CARE
Rheumatology • Ottawa, KS
Ratings by platform
- rater8: 4.74 out of 5 stars (351 ratings)
What patients say
Patients praise
- Patients appreciate the compassionate and knowledgeable doctors and nurses
- Some find the comprehensive, on-site services well-coordinated
- Positive experiences with infusion team and specific providers like Dr. Shahouri and Dr. Shaver
- Reports of effective listening to patient feedback leading to improvements
Common complaints
- Reports of rude or unhelpful office staff
- Complaints regarding lack of empathy or feeling unheard during appointments
- Issues with scheduling or administrative communication
- Frustration over wait times and perceived broken systems
In patients' words
"The office and the staff are rude and unhelpful. They are not empathetic nor do they seem to understand the reason people are coming to them…for HELP."
— LocalityBiz/Reviewer Abby Schumacher"I love this group ~ I've never had a bad experience everyone's always been Wonderful. I've never have to wait long for my appointment time and I never filled rushed when I'm with the doctor."
— ARCK.org Testimonials"Receptionists are rude and not knowledgeable!"
— Healthgrades Feature Provider ReviewMore clinics in Ottawa
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