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NKC Health Neurology

Neurology • Ottawa, KS

What patients say

Patients praise

  • Doctors and staff described as attentive, personable, and compassionate
  • Providers noted for listening thoroughly to patient concerns
  • Efficient and friendly office environments for some patients
  • Strong patient appreciation for specific providers' knowledge and dedication

Common complaints

  • Difficulty reaching staff or doctors for follow-up or medication changes
  • Lack of response to urgent messages or refill requests
  • High staff turnover impacting patient care consistency
  • Perceived dismissiveness of long-term patient needs

In patients' words

"I have been trying to get a Prior Authorization for a drug. This is required by my insurance company to refill my prescription. I have called and sent 2 faxes but have been unable to get any action from Dr. Hollenbeck's office."

— Patient review on NKC Health provider page for Dr. Larry C. Hollenbeck

"He is such a great doctor and very fun and happy. He listens to all your concerns."

— Patient review on NKC Health provider page for Dr. Steven C. Kosa

"Ashley was very attentive and listened to my concerns and did an awesome job of addressing them!"

— Patient review on NKC Health provider page for Ashley M. Brewster, NP

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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