Elizabeth Layton Center | For Hope and Guidance
Behavioral Health • Ottawa, KS
Ratings by platform
- Rehab.com: 3.3/5 (23 reviews)
- Recovered.org: 3.23/5 (Trustscore) (Not explicitly stated total)
- Rehab.com (Paola location): 4.2/5 (12 reviews)
What patients say
Patients praise
- Helpful and compassionate staff reported by some users
- Positive impact on recovery and treatment goals for some patients
- Comprehensive behavioral health services provided
Common complaints
- Concerns regarding billing practices and insurance focus
- Reports of poor intake experiences and appointment issues
- Allegations of unethical conduct and lack of accountability
- Employee concerns regarding management and staff turnover
In patients' words
"They use On ethical tactics to get people to come there they don’t really care about the patients only about what type of insurance you have not a place to go for treatment there’s no accountability no rules for the patience whatsoever."
— FindRehabCenters.org patient review"The worst intake place. They don't handle issues. You get jerked around with appointments. Words put in your mouth. Lied to about plans. purposely put through the ringer by the everyone in the building."
— Rehab.com patient review"This place is fantastic I loved the treatments they gave me and the way they made me feel comfortable with the recovery process."
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