
RadNet Orange County
Radiology • Orange, CA
Ratings by platform
- Trustpilot: 2/5 (10 reviews)
What patients say
Patients praise
- Some patients report professional and friendly staff interactions
- Efficient and quick experiences for some routine imaging procedures
- Helpful support during sensitive diagnostic processes like biopsies
Common complaints
- Difficulties with scheduling, including cancellations and incorrect location information
- Communication and phone accessibility issues
- Billing and insurance errors, including incorrect billing and being sent to collections inappropriately
- Long wait times at facilities
- Concerns about staff professionalism and training at front desk roles
In patients' words
"The staff was amazingly supportive and the Dr was truly amazing! ... I don't mind if they are busy, that's small potatoes - they are truly professional and sensitive to a patients individual needs."
— Birdeye Review"This place is so unorganized they have canceled and rescheduled me like 3 times due to their mistakes! The first time my referral was not done correctly and they waited until the day of the appointment to let me know."
— Birdeye Review"Even though I have insurance I have been billed the full AMT the 3 times I've gone. I have had arguments with the staff that are lazy, useless and could care less about their job..."
— PissedConsumer ReviewMore clinics in Orange
Radiology Services | UCI Health | Orange County, CA
Patients praise: High clinical ratings for individual specialists, such as interventional radiologists · Appreciation for professional and empathetic care from specific staff members during critical situations.
Daniel Reichner, MD, FACS
Patients praise: Professional and caring demeanor · Skilled and knowledgeable surgeon.
St. Joseph and St. Jude Heritage Medical Group
Patients praise: High patient satisfaction ratings for many providers (e.g., 4.7-4.9 range) · Physicians praised for being attentive, kind, and explaining conditions/treatments clearly.
Newport Diagnostic Center
Patients praise: Professional and friendly staff · Clean and comfortable facility environment.
St. Joseph Heritage Orange - Cardiology
Patients praise: attentive and compassionate care from physicians · clear, honest, and transparent communication regarding health conditions.
St. Jude Heritage Medical Group
Patients praise: Highly rated rheumatology providers within St. Joseph/St. Jude Heritage Medical Group (e.g., Dr. Andrew Chuong Phan) with patient comments praising listening and professionalism · 4.8 overall rating for the Orange Chapman location on Providence showing strong patient experience signals.
Related articles
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other clinics in Orange, or filter by state and specialty to compare patient ratings.