Orange County Imaging Services | WaveImaging - RadNet
Radiology • Orange, CA
Ratings by platform
- Birdeye (WaveImaging Santa Ana): 4.6 out of 5 stars (aggregated) (6,460 reviews)
- Trustpilot: 2 out of 5 stars (10 reviews)
What patients say
Patients praise
- Some patients report professional and friendly staff interactions
- Efficient and quick experiences for some routine imaging procedures
- Helpful support during sensitive diagnostic processes like biopsies
Common complaints
- Difficulties with scheduling, including cancellations and incorrect location information
- Communication and phone accessibility issues
- Billing and insurance errors, including incorrect billing and being sent to collections inappropriately
- Long wait times at facilities
- Concerns about staff professionalism and training at front desk roles
In patients' words
"The staff was amazingly supportive and the Dr was truly amazing! ... I don't mind if they are busy, that's small potatoes - they are truly professional and sensitive to a patients individual needs."
— Birdeye Review"This place is so unorganized they have canceled and rescheduled me like 3 times due to their mistakes! The first time my referral was not done correctly and they waited until the day of the appointment to let me know."
— Birdeye Review"Even though I have insurance I have been billed the full AMT the 3 times I've gone. I have had arguments with the staff that are lazy, useless and could care less about their job..."
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