St. Jude Heritage Medical Group
Rheumatology • Orange, CA
What patients say
Patients praise
- Highly rated rheumatology providers within St. Joseph/St. Jude Heritage Medical Group (e.g., Dr. Andrew Chuong Phan) with patient comments praising listening and professionalism
- 4.8 overall rating for the Orange Chapman location on Providence showing strong patient experience signals
- Complaints/risk are not universal, and there are clearly positive patient experiences in provided provider-review excerpts
Common complaints
- Reported delays/administrative issues and lack of prompt attention for care needs (example: difficulties getting an MRI referral and dismissive communication)
- Negative user reviews on consumer site describe misunderstanding of injury severity, lack of follow-up, and appointment cancellations
In patients' words
"“He is a wonderful doctor, who listens to all of my concerns and issues.”"
— psjhmedgroups.org provider page for Dr. Andrew Chuong Phan, MD"“Empty Promises and Long Delays” ... “It’s pending” ... “robotic apologies” ... “You just have to wait.”"
— healthgrades.com group-directory page for St Joseph Heritage Medical Group, Orange, CA"“Can’t get resolution or follow up appointment at this office” ... appointments canceled ... “COVID test required, not told”"
— pissedconsumer.com user reviews for St Joseph Heritage HealthcareMore clinics in Orange
UCI Health
Patients praise: High clinical knowledge and expertise in complex autoimmune conditions · Compassionate and thorough care reported by some patients.
Joo-Hyung Lee, MD
Patients praise: Thoroughness of examination.
Daniel Reichner, MD, FACS
Patients praise: Professional and caring demeanor · Skilled and knowledgeable surgeon.
St. Joseph and St. Jude Heritage Medical Group
Patients praise: High patient satisfaction ratings for many providers (e.g., 4.7-4.9 range) · Physicians praised for being attentive, kind, and explaining conditions/treatments clearly.
Newport Diagnostic Center
Patients praise: Professional and friendly staff · Clean and comfortable facility environment.
St. Joseph Heritage Orange - Cardiology
Patients praise: attentive and compassionate care from physicians · clear, honest, and transparent communication regarding health conditions.
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