UCI Health
Rheumatology • Orange, CA
What patients say
Patients praise
- High clinical knowledge and expertise in complex autoimmune conditions
- Compassionate and thorough care reported by some patients
- Successful outcomes in clinical trials (e.g., lupus treatment)
- Strong diagnostic capabilities
Common complaints
- Reports of unresponsiveness from office staff regarding messages and coordination
- Complaints about administrative issues including paperwork and lab result management
- Perceived arrogance or poor bedside manner by some patients
- Long wait times for appointments
In patients' words
"Dr Desai exhibited superior knowledge and experience in diagnosis, communicating possibilities, and treatment planning. I highly recommend her to anyone that needs help with rheumotological challenges."
— RateMDs Patient Review"I also had issues with the office/staff, including problems with labs, CT scan records, and… paperwork. This added to my stress and made it harder to feel confident that my case was being reviewed carefully."
— Vitals Patient Review"“The day she got her CAR T infusion, I went home and cried. I was so excited to be able to offer this to her. To see her now living her life to the fullest has been the greatest gift.”"
— Dr. Sheetal Desai on patient careMore clinics in Orange
St. Jude Heritage Medical Group
Patients praise: Highly rated rheumatology providers within St. Joseph/St. Jude Heritage Medical Group (e.g., Dr. Andrew Chuong Phan) with patient comments praising listening and professionalism · 4.8 overall rating for the Orange Chapman location on Providence showing strong patient experience signals.
Joo-Hyung Lee, MD
Patients praise: Thoroughness of examination.
Daniel Reichner, MD, FACS
Patients praise: Professional and caring demeanor · Skilled and knowledgeable surgeon.
St. Joseph and St. Jude Heritage Medical Group
Patients praise: High patient satisfaction ratings for many providers (e.g., 4.7-4.9 range) · Physicians praised for being attentive, kind, and explaining conditions/treatments clearly.
Newport Diagnostic Center
Patients praise: Professional and friendly staff · Clean and comfortable facility environment.
St. Joseph Heritage Orange - Cardiology
Patients praise: attentive and compassionate care from physicians · clear, honest, and transparent communication regarding health conditions.
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