Primary Care Doctors in Orange, CA - Providence
Primary Care • Orange, CA
Ratings by platform
- Birdeye, Momentary Labs (based on CMS data): Overall hospital patient satisfaction ratings range from 3 out of 5 to 4.1 out of 5 depending on the platform and data source (1,661 reviews on Birdeye; 378 surveys analyzed by Momentary Labs)
- Providence Official Location Sites: Individual clinic ratings (e.g., St. Joseph Heritage locations) often show high scores, such as 4.8 to 4.9 out of 5 (Varies by location, ranging from over 1,300 to over 7,000 ratings)
- Healthgrades: 4.9 out of 5 for specific primary care physicians like Dr. Matthew Schroeder (499 reviews)
What patients say
Patients praise
- High ratings for individual primary care physicians and specific departments like Heart & Vascular or Radiology
- Commendations for staff compassion, professionalism, and care during specific procedures or stays
- Strong patient willingness to recommend for specific services
Common complaints
- Complaints regarding long wait times in the emergency department
- Dissatisfaction with staff communication, responsiveness, and professional attitude
- Issues with appointment scheduling, cancellations, and difficulty obtaining follow-ups
- Reports of poor patient privacy or care coordination experiences
In patients' words
"The Staff, the Nurses and the Doctors all treated me with care and compassion. Each one was very easy to speak to, ask questions of, and everyone I dealt with had time for me."
— Providence St. Joseph Hospital Testimonials"Appointments canceled; Dr. Gomez unavailable; COVID test required, not told; I gave up."
— PissedConsumer (St. Joseph Heritage Healthcare Review)"Triage nurse in ER makes it very apperant he runs the hospital and makes patients feel like they have burdened his day by coming in."
— Birdeye Review of Providence St. Joseph Hospital OrangeMore clinics in Orange
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