St. Jude and St. Joseph Heritage Medical Group
Internal Medicine • Orange, CA
Ratings by platform
- Providence Official Website: 4.9/5
- Yelp
- Birdeye: 4.7/5 (1,126 reviews)
What patients say
Patients praise
- Patients often report satisfaction with the quality of care and professionalism of individual physicians
- Positive feedback regarding the thoroughness and attention to detail by doctors and staff
- General appreciation for the convenience and facility environment, including access to urgent care
- High satisfaction ratings reported on official provider platforms compared to third-party review sites
Common complaints
- Difficulties scheduling timely appointments and follow-ups
- Reports of dismissive or poor customer service, particularly over the phone
- Challenges with communication and care coordination, such as delays in referrals or test results
- Frustration with administrative processes, including billing and navigation of third-party systems
In patients' words
"I first contacted them on a Friday, and by Thursday, nothing had changed—just “It’s pending” with no real explanation... Health care should mean compassion, but I feel abandoned."
— Healthgrades user review"St. Joseph Heritage Family Medicine... is highly regarded for providing excellent care in a clean and welcoming environment. Patients appreciate the kind and courteous staff."
— BestProsInTown overview"The right hand doesn’t know what the left hand is doing. Keep sending me back and forth."
— Birdeye user reviewMore clinics in Orange
Internal Medicine Services | UCI Health | Orange County, CA
Patients praise: High patient satisfaction with individual physicians (often 4.7–4.9 star ratings) · Physicians described as compassionate, knowledgeable, and thorough.
Daniel Reichner, MD, FACS
Patients praise: Professional and caring demeanor · Skilled and knowledgeable surgeon.
St. Joseph and St. Jude Heritage Medical Group
Patients praise: High patient satisfaction ratings for many providers (e.g., 4.7-4.9 range) · Physicians praised for being attentive, kind, and explaining conditions/treatments clearly.
Newport Diagnostic Center
Patients praise: Professional and friendly staff · Clean and comfortable facility environment.
St. Joseph Heritage Orange - Cardiology
Patients praise: attentive and compassionate care from physicians · clear, honest, and transparent communication regarding health conditions.
St. Jude Heritage Medical Group
Patients praise: Highly rated rheumatology providers within St. Joseph/St. Jude Heritage Medical Group (e.g., Dr. Andrew Chuong Phan) with patient comments praising listening and professionalism · 4.8 overall rating for the Orange Chapman location on Providence showing strong patient experience signals.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Internal Medicine clinics, or filter by state and specialty to compare patient ratings.