Urgent Care Clinic Novato | Walk-Ins Welcome
Urgent Care • Novato, CA
Ratings by platform
- Carbon Health Urgent Care Novato (via Solv, Birdeye, Zocdoc): 4.7 out of 5 stars (149 to 332 reviews)
- Sutter Walk-In Care - Novato (via Birdeye): 4.5 out of 5 stars (104 reviews)
- Medical Center of Marin, Novato (via Solv): 4.7 out of 5 stars (overall)
What patients say
Patients praise
- convenient online scheduling and walk-in availability
- professional and knowledgeable medical staff
- clean and well-maintained facilities
- efficient resolution of health concerns
Common complaints
- long wait times despite having appointments
- occasional rude or dismissive staff interactions
- lack of thoroughness or personalized care from some providers
- potential for unexpected closures or inaccurate hours of operation
In patients' words
"Everyone from the receptionist to the care provider were just great, and made me feel welcome and were very helpful and listened to my issues with concern and had a good treatment plan appropriately related to my issues."
— Carbon Health Urgent Care Novato patient review via Solv"I made an appointment and I called to make sure that I would be able to be seen at this location. I was told absolutely, I would be able to be seen and then I drove over... Not until I drove 45 minutes here that I was told... that they left me a message earlier."
— Sutter Walk-In Care - Novato patient review via Birdeye"The wait times here are ridiculous. The secretary is also the aide, so she in seeing a patient as the waiting room fills up. No sign in sheet, number system.."
— Action Urgent Care Novato patient review via YelpMore clinics in Novato
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