Novato, CA Urgent Care - Vintage Oaks - Carbon Health
Urgent Care • Novato, CA
Ratings by platform
- Birdeye / General Aggregates: 4.7 out of 5 stars (332-374 reviews)
- Zocdoc: 4.9 out of 5 stars (59 reviews)
- Apple Maps: 2.7 out of 5 stars (43 reviews)
What patients say
Patients praise
- Professional and thorough medical care
- Kind and personable staff
- Clean facility
- Easy online appointment scheduling via the app
Common complaints
- Long or unexpected wait times even with appointments
- Perceived lack of professionalism or confusion among staff
- Inconsistent quality of care between different practitioners
In patients' words
"Great service. I was seen on time. Staff and dr were great."
— Birdeye review by Natasha Turner"Horrible experience, besides the fact that they said I had to wait almost an hour when I got there ,everything that could go wrong was wrong. Everyone seems confused, uninformed unprofessional..."
— Apple Maps review by JLara J."Carbon Health is hit-or-miss. You could see someone who's experienced, you could see someone who graduated last week, you could see someone incompetent."
— Apple Maps review by Anne R.More clinics in Novato
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