Novato Campus Clinics | Primary Health Care
Primary Care • Novato, CA
Ratings by platform
- Birdeye: 2.8/5 (4 reviews on Birdeye)
What patients say
Patients praise
- knowledgeable, caring, and compassionate doctors and nurses
- comprehensive services including dental, lab, and primary care onsite
- good alternative to other healthcare providers
Common complaints
- difficulty reaching staff by phone or scheduling appointments
- rude or condescending front desk and reception staff
- poor follow-up or care management leading to delays in treatment
- cancellations without notice
- negative experiences with dental services
In patients' words
"This place has a great staff/and Doctors, however it's "impossible " to reach anyone to set appt or return calls to your Doctor."
— Yelp user review"The ladies who take appointments and at the front desk are always so rude! I’ve been coming here for years and they always have attitude! Everyone I know who goes here feels the same way!"
— Localitybiz user review"A great clinic with GREAT Doctors. Friendly Receptionists. Knowledgeable nurses, caring and compassionate"
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