Novato, CA Family Doctors - Sutter Health
Primary Care • Novato, CA
Ratings by platform
- Healthgrades (Dr. Sohini Bandy): 5.0/5 stars (23 reviews)
- WebMD Care (Dr. Elizabeth Etemad): 4.5/5 stars (32 ratings)
- Birdeye (Sutter Walk-In Care Novato): 4.5/5 stars (104 reviews)
- WebMD Care (Dr. Patricia Glatt): 3.5/5 stars (17 ratings)
What patients say
Patients praise
- physicians frequently praised for being thorough, knowledgeable, caring, and professional
- patients appreciating effective listening and engagement during consultations
- positive experiences with quick scheduling and timely care at specific urgent or walk-in locations
Common complaints
- reports of long wait times for appointments and in-clinic services
- instances of unprofessional or rude behavior by front-desk staff or specific providers
- difficulties with communication, scheduling, or receiving timely advice, including conflicting instructions during urgent situations
- concerns regarding facility hygiene and cleanliness in certain settings
In patients' words
"She listens and understands me... I would like to give the doctor a rating higher than five. She was amazing!"
— Healthgrades review for Dr. Sohini Bandy"Dr. Etemad is an amazing provider and a warm and lovely human being!"
— WebMD Care review for Dr. Elizabeth Etemad"Dr. Glatt is an idiot - most rude doctor I've ever come across... She took out all her frustrations on me."
— WebMD Care review for Dr. Patricia Glatt"Not until I drove 45 minutes here that I was told by the front desk person who was nowhere to be seen... she was very rude."
— Birdeye review for Sutter Walk-In Care NovatoMore clinics in Novato
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