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Novato Campus Clinics | Primary Health Care

Pharmacy • Novato, CA

★★★☆☆2.8/54 reviews across 1 platforms

Ratings by platform

  • Birdeye / Google: 2.8 out of 5 stars (4 reviews)

What patients say

Patients praise

  • Positive experiences with specific departments like dermatology and OB/GYN
  • Dedicated and caring staff in certain programs
  • Successful community outreach programs like mobile cancer screenings

Common complaints

  • Difficulty reaching staff by phone to schedule appointments
  • Long wait times on the phone for scheduling
  • Reports of rude or condescending front desk staff
  • Mixed experiences with quality of medical care

In patients' words

"The front desk staff is unbelievably rude! They are no help and always condescending!"

— Birdeye user review

"This place has a great staff/and Doctors, however it's "impossible " to reach anyone to set appt."

— Yelp user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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