North Marin Internal Medicine | Marin Health and Human Services
Internal Medicine • Novato, CA
Ratings by platform
- Yelp: 2.4 out of 5 stars (34 reviews)
- Google/Birdeye: 4.8 out of 5 stars (157 reviews)
What patients say
Patients praise
- professional and thorough physicians
- pleasant and caring office staff in some interactions
- efficient and timely appointments for some patients
- good overall primary care experiences with specific doctors
Common complaints
- billing issues and lack of responsiveness to billing inquiries
- administrative failures, including difficult transitions between providers and lack of call-backs
- poor communication regarding follow-up on test results
- reports of discriminatory treatment or lack of empathy from clinical staff
In patients' words
"Fraudulent billing practices (at least that is what I can tell from lack of responsiveness to my questions about double billing. They took 6 months to “review” and then no communication or explanation)."
— LocalityBiz review"Administratively the turnover from Dr. Murphy's office to this group is terrible. Requested callbacks are non-existent. Serious errors in pharmaceutical requests to providers have occurred without rapid resolution."
— LocalityBiz review"Kubrican has an open mind, and listens to what the patient provides as clues and information to help with his diagnosis."
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