Novato, CA Endocrinologists | Sutter Health Doctors
Endocrinology & Diabetes Care • Novato, CA
Ratings by platform
- Healthgrades (for Dr. Allan Pont): 3.8 out of 5 stars (12 reviews) (12)
- Birdeye (for Sutter Walk-In Care Novato): 4.5 out of 5 stars (104)
- Yahoo Local (for Sutter Health Novato Community Hospital): 3.5 out of 5 stars
What patients say
Patients praise
- Compassionate and informative care provided by some clinical and lab staff
- Positive experiences with efficient walk-in services and laboratory technicians
- Highly regarded hospital facilities in the Novato area
Common complaints
- Reports of poor bedside manner and unprofessionalism for specific physicians
- Difficulties with administrative tasks such as scheduling, long wait times, and communication with office staff
- Challenges in finding a clear, direct process for filing complaints against the health system
In patients' words
"Terrible Bedside Manners... He will not respond to messages or office calls outside of the scheduled appointments."
— Healthgrades review of Dr. Allan Pont"I was seen right away and the provider was very informative and thorough, and most of all compassionate!"
— Birdeye review of Sutter Walk-In Care Novato"I have experienced the same issues as all of the other... not a phone number, email or an address to mail a complaint listed anywhere on the Sutter Website."
— Trustpilot review of Sutter Health corporate servicesMore clinics in Novato
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