Allergy & Immunology Assoc of New England (Northampton)
Allergy and Immunology • Northampton, MA
Ratings by platform
- Yelp/MapQuest/Local Directories: Generally low (approx. 2/5 stars) (Based on a small number of public reviews (e.g., 9-12 reviews on major platforms))
What patients say
Patients praise
- Knowledgeable and pleasant doctors, specifically Dr. Bayuk
- Professional and kind nursing staff for injections
- Effective care for specific allergy and immunology conditions
Common complaints
- Difficulty managing appointments and scheduling changes
- Rudeness or unprofessionalism from reception staff
- Long wait times in office for injections or exams
- Perceived lack of organization or communication regarding provider availability
- Issues accessing test results or patient portal functionality
In patients' words
"Disorganized and careless operation... My second appointment was changed three times... At my second appointment, I waited one hour in the exam room because the immunologist saw patients out of order."
— LocalityBiz review (Angie Parker)"Dr. Bayuk is an extremely knowledgeable doctor, who I've seen for over 3 years for allergies, asthma and now...immunology. Easy to communicate with..."
— MapQuest/Yelp review (Candace D.)"Nurses providing injections are very pleasant and professional. I’ve also only had pleasant interactions with the reception staff as well. However, it seems like they are chronically understaffed..."
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