Allergy and Immunology in Northampton, MA - Primary Care
Allergy and Immunology • Northampton, MA
Ratings by platform
- Healthgrades: 2.8 out of 5 stars (Healthgrades) (15 reviews)
- Vitals: 3.2 out of 5 stars (Vitals) (22 ratings)
- LocalityBiz: Mixed/Low (1-3 stars on various entries) (Multiple individual reviews)
What patients say
Patients praise
- Some patients praise specific providers for being caring and helpful
- Positive feedback regarding nursing staff providing injections
Common complaints
- Reports of rude or dismissive staff and receptionists
- Difficulty booking appointments and long hold times on the phone
- Concerns regarding administrative disorganization and lack of communication
- Issues with wait times for appointments and clinical procedures
In patients' words
"I found her intolerable. She was unfriendly to the point of rudeness- didn't look me in the eye, didn't express any compassion."
— Healthgrades review"Nurses providing injections are very pleasant and professional. I’ve also only had pleasant interactions with the reception staff as well. However, it seems like they are chronically understaffed."
— LocalityBiz review"Disorganized and careless operation. Practitioner (NP) had not reviewed my previous CT scans and test results from the ENT before my appointment."
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