
Blue Canyon Primary Care
Primary Care • Northampton, MA
What patients say
Patients praise
- Providers are frequently described as thorough, compassionate, and excellent listeners
- Patients highly value continuity of care and long-term relationships with their primary care physicians
- Staff at established practices like Mass General Brigham Northampton are often praised for professionalism and responsiveness
- High likelihood of recommendation among patients for several highly-rated local clinicians
Common complaints
- Some patients report unfriendly, unwelcoming bedside manner or lack of advocacy from certain providers
- Concerns regarding mandatory annual membership fees being introduced abruptly in some local practices
- Reports of billing disputes and perceived prioritization of profit over patient care in some clinics
- Long waits for non-urgent appointments in some well-regarded practices
In patients' words
"I couldn't be happier with a primary care doctor. Dr Balkin is more thorough than any other doctor I've ever had... She listens, is curious, follows up, and always communicates her thoughts about her follow-ups with detailed emails."
— Mass General Brigham patient review for Dr. Miranda S Balkin"Dr. Parsons has been my primary care doctor for 30+ years. I trust him completely, and have never had a bad visit. Very fine Dr. because he LISTENS!"
— Mass General Brigham patient review for Dr. Timothy V Parsons"My mother was a regular patient here — until they abruptly informed her that, starting August 1st, she would need to pay a $350 annual 'membership fee' just to keep her appointment. No meaningful notice was given."
— Patient review for Northampton Integrative MedicineMore clinics in Northampton
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