Family Medicine in Northampton, MA - Primary Care
Primary Care • Northampton, MA
Ratings by platform
- Mass General Brigham - Dr. Timothy V Parsons: 4.9 out of 5 (484 ratings, 179 reviews)
- Mass General Brigham - Dr. Julia Flum-Stockwell: 4.8 out of 5 (327 ratings, 141 reviews)
- Mass General Brigham - Dr. Miranda S Balkin: 4.7 out of 5 (185 ratings, 69 reviews)
- Mass General Brigham - Dr. Julia M De Almeida: 4.8 out of 5 (188 ratings, 59 reviews)
- Healthgrades - Dr. Albert Agomaa: 4.9 out of 5 (49 ratings, 42 reviews)
- Birdeye - Northampton Family Medicine: 2.5 out of 5 (22 reviews)
What patients say
Patients praise
- many individual physicians are highly rated for being compassionate, thorough, and attentive listeners
- long-term patient satisfaction with established relationships spanning decades
- collaborative approach to treatment and decision-making reported by many patients
- high levels of professionalism and clear communication from specific doctors
Common complaints
- reports of unprofessional or uncaring staff behavior
- complaints regarding long wait times and understaffed labs
- some patients feeling unheard or dismissed by specific providers
- instances of misdiagnosis or perceived lack of sympathy
In patients' words
"Dr. Tim Parsons is an experienced, skillful, and compassionate provider of care. I'm so grateful to have him on my care team and he's been my general practitioner for many years now."
— Patient review for Dr. Timothy V Parsons"I don't feel like the doctors hear you out or show any sympathy when you are explaining your concerns, and nurses are not always in a good mood (I get they are overworked, but thats not an excuse). The lab is always understaffed, and the check-in ladies end up giving you an unrealistic wait time."
— Patient review for Northampton Family Medicine"Poor attitude and doesn't listen... She seemed rushed and not interested in answering simple questions. I had one chronic pain issue that she misdiagnosed. I would not recommend her to anyone, and the office staff were uncaring and robotic."
— Patient review for Dr. Katherine JarrellMore clinics in Northampton
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