North Little Rock - Baptist Health
Preventive Medicine • North Little Rock, AR
Ratings by platform
- U.S. News & World Report: 2 out of 5 stars (overall patient experience) (Based on HCAHPS surveys)
- Healthgrades: 59% patient experience rating (Based on Healthgrades data)
- Facebook: 68% recommendation rate (839 reviews)
- Vivian Health: 3.9 out of 5 stars (36 reviews)
What patients say
Patients praise
- Some praise for individual physicians and their communication skills
- Instances of friendly and helpful staff interactions reported by some patients
- Commitment to patient-centered care and feedback collection via HCAHPS surveys
Common complaints
- Slow staff responsiveness and long wait times
- Poor communication from nursing staff
- Concerns regarding cleanliness of facilities
- General dissatisfaction with the discharge process and patient care experience
In patients' words
"All of the techs are rude and lazy!! Most of the nursing staff is rude and hateful, Did not let the patient take a shower in a week or change out the bed..."
— Yelp"I've been here since 1pm and I'm still waiting to be seen."
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