Lakewood Primary Care Clinic & Doctor's Office in North Little Rock ...
Preventive Medicine • North Little Rock, AR
Ratings by platform
- Oak Street Health website: 4.59 out of 5 stars (135 ratings)
- Facebook (Baptist Health Family Clinic-Lakewood): 86% recommend (67 reviews)
- BestProsInTown (Baptist Health Family Clinic-Lakewood): Not specified (35 reviews)
What patients say
Patients praise
- Friendly and caring front desk staff
- Knowledgeable and professional doctors and nurse practitioners
- Patient-centered care where doctors listen to concerns
- Efficient service with low wait times (for some locations)
- Compassionate and attentive care for chronic conditions
Common complaints
- Long wait times
- Rude or unhelpful call center staff
- Aggressive marketing or persistent follow-up calls after declining services
- Lack of privacy due to third parties in exam rooms
- Issues with billing and insurance procedures
In patients' words
"The biggest miracle was when Dr. Smith came in she sat down and for about 20 or 30 minutes she actually talked to me about how I was feeling and how we could improve that and she listened and really cared. I'm 54 and in my lifetime have never that top notch quality of care before they made me feel important."
— Oak Street Health patient review"I took my mother here to check this place out and it felt like the biggest sales pitch ever. It was decided NOT to change her to this place, told them this, yet and still, they keep calling to schedule her for an appointment. I don't like the pressure to have her as a patient nor do I appreciate their NOT understanding when I ask them to stop calling."
— Oak Street Health patient reviewMore clinics in North Little Rock
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