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Baptist Health Medical Center-Little Rock

Critical Care Medicine • North Little Rock, AR

★★★★★4.7/52,432 reviews across 1 platform

Ratings by platform

  • Birdeye (Baptist Health Urgent Care, NLR): 4.7/5 (2,432 reviews)

What patients say

Patients praise

  • attentive, thorough, and compassionate care from specific providers
  • clear explanation of treatments and health plans
  • friendly and welcoming office atmosphere in some practices
  • staff described as knowledgeable and responsive in certain clinics

Common complaints

  • long wait times and appointment delays
  • perceived lack of communication or unresponsiveness from staff
  • unprofessional or dismissive demeanor from some medical and front-desk staff
  • challenges with scheduling and accessing care
  • dissatisfaction with billing and administrative processes
  • concerns regarding thoroughness of exams or quality of care provided

In patients' words

"I rate the ER department management a minus 100... Management needs to look very hard at the lack of communication to patients in the ER."

— LocalityBiz review for Baptist Health Medical Center-North Little Rock

"DR Vargas is not interested in your health. Waited 2 hours for him to tell me he didnt even have time to hear what I was there for!!"

— Healthgrades review for Dr. Victor Vargas

"Patients consistently praise Dr. Ryan Strebeck and the clinic staff for their exceptional care and friendly, welcoming atmosphere. Dr. Strebeck is repeatedly described as thorough, detailed, and attentive."

— Real Patient Ratings summary for Dr. Ryan Strebeck

"Awesome, very through, kind and listening to all i said."

— rater8 review for Joni Barker, APRN

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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Patients praise: Fast and efficient service in many instances · Professional and helpful staff or providers in specific visits.

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