OCLI Vision
Ophthalmology • North Hempstead, NY
Ratings by platform
- Healthgrades, Zocdoc, BestProsInTown: 5.0/5 (9 reviews)
- ComplaintsBoard, BBB: 1.8/5
What patients say
Patients praise
- Highly skilled and professional doctors
- Thorough explanations and patient-centered communication
- Friendly and welcoming office staff
- Modern equipment and comfortable facilities
Common complaints
- Inconsistent or poor customer service experiences
- Difficulty in scheduling appointments and getting follow-up communication
- Issues with billing, insurance, and warranty policies
- Occasional reports of poor quality in lens manufacturing or frame handling
In patients' words
"Dr. Berliner goes beneath the surface to diagnose and look for irregularities in addition to providing lenses and contacts that are spot on!"
— Healthgrades review for Dr. Brian Berliner"Office staff and physician were extremely patient with my anxious four-year-old son. Incredible staff who were extremely helpful!"
— Zocdoc review for Dr. Robert Auerbach"The General Manager... demonstrated little concern for addressing patient concerns, focusing instead on operational volume and revenue."
— BBB complaint regarding MyEyeDrMore clinics in North Hempstead
Locations - Eye Institute
Patients praise: Experienced and knowledgeable doctors · Modern and well-equipped facilities.
Giant Optical
Patients praise: Some reviewers/patients describe the doctor as kind and fast · Some sources report high star ratings for the practice/location.
North Dermatology
Patients praise: Attentive and kind bedside manner · Thorough explanations of conditions and treatments.
Hempstead Primary Health
Patients praise: Polite and professional staff · Efficient scheduling and short wait times.
Little Roots Pediatric Dental
Patients praise: Child-friendly and modern office environment · Gentle, patient, and kind staff/doctors.
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