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Giant Optical

Ophthalmology • North Hempstead, NY

★★★★☆3.5/540 reviews across 2 platforms

Ratings by platform

  • Trustburn (Giant Optical): 3.5/5 (27 reviews)
  • Birdeye (Giant Hempstead Optical): 4.8 stars (13 reviews)

What patients say

Patients praise

  • Some reviewers/patients describe the doctor as kind and fast
  • Some sources report high star ratings for the practice/location
  • Positive mentions of professional and courteous staff in social review content

Common complaints

  • Complaints about being misled about wait time / appointment delays (running behind, hour+ wait)
  • Rudeness/inconsiderate staff behavior mentioned
  • Reported very high prices in at least one negative review
  • Some negative reviews mention office being backed up due to call outs and/or inconsistent staffing

In patients' words

"“I get there and there were 6 people ahead of me and the doctor was ‘running behind’… The point in making an appointment is to be seen close to the time you're scheduled, not an hour and a half later.”"

— Trustburn review (Giant Optical)

"“The people who work for him… rude, and obnoxious”"

— Trustburn review (Giant Optical)

"“It is a small place but the doctor is super fast and is very kind.”"

— Yelp review for GIANT OPTICAL

"“Excellent review… Very professional and courteous staff.”"

— Facebook review/cover photo update

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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