
Locations - Eye Institute
Ophthalmology • North Hempstead, NY
What patients say
Patients praise
- Experienced and knowledgeable doctors
- Modern and well-equipped facilities
- Kind and courteous interactions with some clinical staff
- Effective treatment outcomes for complex eye issues
Common complaints
- Long wait times for appointments and during visits
- Poor customer service including difficulty reaching the office by phone
- Perceived lack of attentiveness or professionalism from certain staff members
- Confusion regarding scheduling and patient prioritization
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