North Haven Medical Center
Orthopedics • North Haven, CT
Ratings by platform
- ChamberOfCommerce.com: 2.7 out of 5 stars (17 reviews)
What patients say
Patients praise
- Friendly and professional staff in certain departments (e.g., nursing, radiology)
- Quick and efficient care for some patients
- Exceptional willingness of some physicians to accommodate patient needs beyond standard hours
- Clean, bright, and modern atmosphere in some areas
Common complaints
- Long wait times and lack of communication regarding patient status
- Refusal of care for minor children without specific doctor approval
- Difficulty scheduling appointments or being turned away by administrative/nursing staff
- Perceived lack of compassion or medical necessity assessment by front-desk staff
In patients' words
"Doctors and nurses treat you like family and genuinely care about you."
— A Better Place (Patient review)"I walked out after waiting for an hour without being seen. There was no one in the waiting room or knowingly in other exam rooms. Upon my exit I noticed 4 nurses sitting talking at reception desk."
— ChamberOfCommerce.com (Patient review)"If I could give this place zero stars I would... Before I even got one word out of my mouth, the person at the front desk rudely told me they wouldn't treat him."
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