Hartford HealthCare HealthCenter - North Haven | CT
Endocrinology • North Haven, CT
Ratings by platform
- HartfordHealthCare (HealthCenter North Haven provider listings): 4.7–4.9 / 5 for individual providers (multiple entries shown) (123–303 surveys shown per provider)
- Chamber of Commerce (Hartford HealthCare Medical Group Primary Care in North Haven, CT): 2.1 star rating (7 reviews)
- Yelp (Hartford HealthCare Medical Group - North Haven): Rating not shown in provided snippet (2 reviews (snippet indicates 2 reviews))
What patients say
Patients praise
- Some patients report positive experiences with specific providers and competence/professionalism
- Several Yelp/other snippets mention parking convenience and office efficiency/pleasant bedside manner (in at least one review)
- Hartford HealthCare site lists high provider ratings (4.7–4.9/5) with survey counts per provider
Common complaints
- Administrative/scheduling problems and appointment issues (including cancellations and difficulty organizing)
- Billing/financial complaint themes (billing errors, changes to payment arrangements, insurance/billing disputes)
- Poor communication and responsiveness (delayed return calls, automated systems, staff behavior)
- Rude reception/office staff and communication difficulties; prescription/pharmacy mishandling
- Urgent care policy/consent barriers discussed in a consumer diary (refusal to treat non-emergency without proof/consent)
In patients' words
""Do not ever book through them. Just had my appointment ... cancelled after they said they do not accept my type of visit ... scheduling department and management is terrible""
— Chamber of Commerce review excerpt (Hartford HealthCare Medical Group Primary Care in North Haven, CT)""Hartford Healthcare is a complete and total administrative mess of billing errors, scheduling mishaps and doctors who will see you for fewer than 30 seconds""
— Chamber of Commerce review excerpt""I received an email ... asking for payment ... Hartford HealthCare changed my payment ... from $39.00 ... to $760.00""
— BBB complaints page excerpt for Hartford HealthCare Corporation""Communication is severely lacking. On multiple occasions, it has taken five to seven days to received a return call""
— Yelp brand page excerpt (Hartford HealthCare Medical Group reviews)""The 2 girls at reception were very rude""
— LocalityBiz excerpt for Hartford HealthCare-GoHealth Urgent Care (North Haven)""Urgent Care said that grandparents could not bring a grandchild to Urgent Care.""
— We-Ha Consumer Diary article excerpt about Hartford HealthCare urgent care policy/consentMore clinics in North Haven
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